Never lose track of your queries, our automated ticketing ensures prompt attention and quick resolutions, every time
Real-time Notifications: Send automated alerts to customers about order status changes, enhancing transparency
Delivery Estimates: Provide accurate estimated delivery times based on real-time data, setting clear expectations
Status Updates: Allow customers to check the status of their orders at any time via voice commands, improving accessibility
Automated Initiation: Enable customers to start exchange or refund processes through a simple voice command, saving time.
Status Monitoring: Keep customers informed about the status of their exchanges and refunds, reducing follow-up inquiries.
Policy Compliance: Ensure automated processes adhere to company policies, minimizing errors and improving compliance.
Automated Ticket Creation: Generate tickets automatically for every order-related inquiry, ensuring no issues are overlooked.
Priority Assignment: Use AI to categorize and prioritize tickets based on urgency, enhancing response efficiency.
Follow-up Reminders: Automate follow-up reminders for open tickets, ensuring timely resolutions and improved customer satisfaction.
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