About Us
Welcome to LiaPlus AI,
Welcome to LiaPlus AI, where we’re transforming the future of customer support and how businesses engage with their customers. Our
AI-powered employees are intelligent, multilingual, and action-driven, designed to deliver exceptional experiences at every touchpoint.
As leaders in AI-driven voice technology, we create advanced voice agents that replace traditional IVR systems with smarter, more intuitive interactions. Our solutions provide businesses with personalized, efficient, and human-like experiences that elevate customer satisfaction.
LiaPlus AI helps companies across industries—telecommunications, BFSI, e-commerce, hospitality, healthcare, and more—enhance their communication processes and exceed customer expectations, setting new standards for excellence.
Our Mission
At LiaPlus AI, our mission is simple: to make every conversation smarter, more human, and more meaningful. We believe that technology should work for people, not the other way around. That’s why we’ve created AI voice agents that don’t just answer calls—they listen, understand, and connect in ways that make life easier for businesses and their customers.
Our vision is to lead the market by setting new standards in customer service excellence. We’re here to give businesses a world-class customer experience like never before—helping them deliver seamless, personalized interactions that leave a lasting impression.
By replacing outdated systems with smarter, more human solutions, we’re not just improving efficiency—we’re changing the way the world communicates. We’re driven by a passion to make technology that’s not only cutting-edge but also truly human, empowering companies to exceed customer expectations and create unforgettable experiences.
Our Story
LiaPlus AI was born from a simple idea
What if we could take the mundane tasks off your plate and let you focus on what truly matters?
And so, we created the future of customer service—AI Employees! These AI-powered agents can do everything from answering billing inquiries to sending follow-up emails after the call. They make your life easier by automating routine tasks, improving efficiency by up to 60%, and allowing your human team to spend more time building relationships and making big decisions.
At LiaPlus AI with our expertise from the world of tech, business, and research, and we’ve been on a mission to make AI accessible and impactful for businesses everywhere. But it’s not just about what we do—it’s about how we do it. Innovation, passion, and a little bit of humor are what fuel us!
Shailesh holds the title of #1 National Level Researcher, a title awarded to him by the Government of India and his work extends to social impact, as he co-authored the transformative book “Transforming Jails into Schools: Ek Kadam Jeevan Ki Aur” taught in 16 jails across India. He’s also been part of the GAIA AI Accelerator in Riyadh, the Amity Technology Incubator in Delhi NCR, and has rocked the Generative AI and SaaS worlds.
Shailesh has a Master’s in Organisational Behaviour from the University of Delhi. Before founding LiaPlus AI, he worked as a consultant with MNCs, where he gained a deep understanding of the challenges businesses face in customer support and sales.He’s also been part of a startup (Sirway Me) that successfully exited.
Smridhi, a 2x Gold Medalist and Presidential Awardee, has over five years of experience in AI/ML, Data Science, and R&D. As the former co-founder of Sirway Me, she’s worked across industries like healthcare and technology, combining her behavioral psychology expertise with cutting-edge AI solutions while being of GAIA AI Accelerator in Riyadh, the Amity Technology Incubator in Delhi NCR
Smridhi has a knack for transforming abstract ideas into game-changing AI models. Having worked with several startups, she co-founded LiaPlus AI alongside Shailesh, where they combined their expertise to bring innovative AI solutions to life. A graduate of IIM Bangalore NSRCEL’s Entrepreneurship Program, Smridhi envisions a future where AI seamlessly integrates into every business, empowering companies to scale smarter and faster.
In recognition of her achievements as a tech entrepreneur, Smridhi was featured in the Government of India’s Viksit Bharat Ki Sashakt Nari mission, featured in the March 2024 edition of Yuvaam – Voice of the Youth Magazine by MyGov India, and acknowledged by the National Commission for Women for her contributions in empowering women in technology.
Our Vision for the Future
The future is here, and it’s powered by AI! We imagine a world where businesses have AI taking care of routine tasks and big projects, leaving people free to focus on what truly matters—creativity, innovation, and making an impact.
At LiaPlus AI, we’re building a future where work is smarter, not harder, and where human potential is unleashed like never before.
Let’s create a world where technology empowers us to dream bigger and achieve more.
